SPENCER Solutions is a breath of fresh air and a beacon of hope.
- Senior Vice President
I am continually impressed with Don Spencer's incredible ability to carefully and correctly analyze and evaluate issues time after time.
-University Administrator
We were excited about finding a solution to our delemma - a solution we could implement immediately.
-Agency Staff
SPENCER brings out ideas I wouldn't have brought out. He collects wisdom, brings it around, and shares it when decisions need to be made.
-CEO
I use SPENCER as a resource, like a shaman. He provides a gut check - someone with whome to talk confidentially on a regular basis.
-CEO
Don helps staff members achieve their best and recognize what their best really is.
-CFO
Our reps and managers are pros. But Dr. Spencer brought us new ideas. People took notes, and light bulbs went on all over the room.
-Guest Services Manager
Everyone took away something that improved their personal performance and their morale.
-Senior Vice President
The material was relevant, the delivery engaging, and the overall content inspirational while being practical at the same time.
-Senior Vice President
I saw my team in a new light when I sat with them as a team member instead of trying to run everything. We were more effective, and I promoted an employee whose talents I had not reconized or used before.
-Chief Operations Officer
Our workforce is better as a result of your efforts.
- Mary Verner, Former Mayor of Spokane, WA
How do you bring out the best in your staff?

Bring out the best in your teams, supervisors and employees. Custom presentations and seminars by SPENCER Solutions build, reinforce and enhance your employee development program.

SPENCER Solutions has presented to groups as small as two and as large as 200. We develop custom workbooks and take-aways that engage participants, reinforce learning, and incorporate your corporate values and goals.

A diverse array of groups have benefitted from our actionable presentations and seminars: small business owners, college faculty members, nurses, manufacturing plant line supervisors and executives, chaplains, regional solid waste system workers, executive assistants, social workers, and insurance brokers and senior management.

SPENCER will customize half-day and full-day seminars for groups of employees. We work with you to ensure that your values, vision, and mission are incorporated into the seminars. Each seminar includes specific, effective actionable tools that your employees will apply every day on the job -- and that your supervisors can reinforce in a positive, proactive manner.

SPENCER also facilitates group meetings and corporate retreats.

When you need the best, look to SPENCER Solutions.


Our Experience

Leverage our unparalleled skills and experience to enhance and reinforce your organization's improvement program.

Or use us to help your human resources team create and implement an employee development program for your firm.

Seminar Topics Include:

  • Customer Service
  • Team-Building
  • Interpersonal Relationships
  • Conflict Management
  • Problem-Solving
  • Supervision and Metrics
  • Trainer Training
  • Creating Competencies
  • Consequence Management
  • Recovering from Performance and Customer Service Errors
  • Trust and Motivation
  • Communication
  • Presentation Skills
  • Teamwork Assessments
  • Individual Development Plans
  • Sales Skills
  • Character Types
  • Stress Management
  • Productivity