Presentations & Seminars

"The material was relevant, the delivery engaging, and the overall content inspirational while being practical at the same time."

-- Senior Vice President

     Bring out the best in your teams, supervisors and employees. Custom presentations and seminars by SPENCER Solutions build, reinforce and enhance your employee development program.

     SPENCER Solutions has presented to groups as small as two and as large as 200. We develop custom workbooks and take-aways that engage participants, reinforce learning, and incorporate your corporate values and goals.

     A diverse array of groups have benefitted from our actionable presentations and seminars: small business owners, college faculty members, nurses, manufacturing plant line supervisors and executives, chaplains, regional solid waste system workers, executive assistants, social workers, and insurance brokers and senior management.

     SPENCER will customize half-day and full-day seminars for groups of employees. We work with you to ensure that your values, vision, and mission are incorporated into the seminars. Each seminar includes specific, effective actionable tools that your employees will apply every day on the job -- and that your supervisors can reinforce in a positive, proactive manner. Topics include:

• Customer Service

• Team-Building

• Interpersonal Relationships

• Conflict Management

• Problem-Solving

• Supervision and Metrics

• Trainer Training

• Creating Competencies

• Consequence Management

• Recovering from Performance and   Customer Service Errors

• Trust and Motivation

• Communication

• Presentation Skills

• Teamwork Assessments

• Individual Development Plans

• Sales Skills

• Character Types

• Stress Management

• Productivity

     SPENCER also facilitates group meetings and corporate retreats.

     When you need the best, look to SPENCER Solutions.

     Leverage our unparalleled skills and experience to enhance and reinforce your organization's improvement program.

     Or use us to help your human resources team create and implement an employee development program for your firm.

     Whatever your organization development needs, look to SPENCER for your solutions.